Shipping policy
Last updated: July 2026
Order Processing
All orders are processed within 1–3 business days of payment confirmation. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking details once your order has been dispatched.
Worldwide Free Tracked Shipping
We offer free tracked shipping on all orders worldwide. Estimated delivery times after dispatch are:
- Standard International: 6–14 business days
Please note delivery times are estimates and may vary due to customs clearance, carrier delays, or factors outside our control.
Tracking Your Order
Once your order ships, you'll receive an email with your tracking number. You can use this to monitor your delivery in real time.
Customs & Duties
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer. Venlora has no control over these fees and cannot predict their amount.
Lost or Delayed Packages
If your order hasn't arrived within the estimated timeframe, please contact us at getvenlora@gmail.com and we'll investigate with the carrier on your behalf.
Contact Us
For any shipping enquiries: getvenlora@gmail.com.